SEATTLE (BUSINESS WIRE) Qwest Communications International Inc. (NYSE: Q) today announced the opening of a new company retail store in Bellingham. The company has opened 11 new Qwest locations in the state since June as part of a
region-wide retail expansion. Qwest now has 66 retail stores in 12 states.
Qwest is the only communications provider to offer a full-service retail environment with personal, face-to-face assistance for a complete spectrum of communications choices. Customers can get expert advice and purchase wireless, high-speed Internet service, home-phone packages and long-distance service. Additionally, each Qwest store has a convenient bill drop, and all Qwest retail associates can assist with feature changes, answer billing inquiries, offer technical assistance and make minor repairs on wireless handsets.
«Qwest Solution Centers have been very well received by customers,» said Kirk Nelson, Qwest state president for Washington. «Since our first stores opened in June, customers have repeatedly commended Qwest for fast and efficient customer service in this face-to-face setting.» Qwest’s new location is at the Bellis Fair Mall in Bellingham. Existing locations are at Valley Mall in Union Gap; Westfield Shoppingtown Southcenter in Tukwila; Westfield Shoppingtown Vancouver; Westfield Shoppingtown Capital in Olympia; SuperMall in Auburn; South Hill Mall in Puyallup; Columbia Center in Kennewick; Westlake Center in Seattle; and North Town Mall and Spokane Valley Mall in Spokane. The company continues to offer customers new ways to learn about and choose Qwest services. In addition to these new Qwest retail locations, customers can work with Qwest over the phone by calling 800–244–1111, and on the Web at www.qwest.com.
About Qwest
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services. With more than 40,000 employees, Qwest is committed to the «Spirit of Service» and providing world-class services that exceed customers’ expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com. Forward-Looking
Statement Note
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC’s current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U. S. Attorney’s office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.
The information contained in this release is a statement of Qwest’s present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest’s assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest’s assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts’ estimates and other information prepared by third parties for which Qwest assumes no responsibility.
Qwest undertakes no obligation to review or confirm analysts’ expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.
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